PRIVACY POLICY

This Privacy Policy explains how Ornamental Blooms (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

By using our website or placing an order with us, you consent to the collection and use of information as described in this policy.

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, delivery address, billing details, and any information you include when placing an order, requesting a custom floral arrangement, or contacting us through the website.

We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This information is used only to improve website performance and user experience.

Ornamental Blooms uses your personal information to process and fulfil orders, create and deliver custom floral arrangements, communicate with you regarding orders or enquiries, provide customer support, improve our products and services, and send marketing communications where you have given consent.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only where necessary to operate our business, such as with delivery partners, payment processors, website hosting providers, or other service providers who assist us in running our website and fulfilling orders. These parties are required to protect your information and use it only for the intended purpose.

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the internet is completely secure.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You have the right to request access to the personal information we hold about you, request correction or deletion of your information, withdraw consent where applicable, and object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Ornamental Blooms
📧 ornamentalbloom@gmail.com